1. Introduction
This Cookie Policy explains how Boxpod Ltd (‘we’, ‘us’, or ‘our’) uses cookies and similar technologies on our website www.boxpodcommercialproperty.co.uk and related domain names (collectively, the ‘website’).
When you first visit our website we ask for your consent to use non-essential cookies (such as analytics and marketing cookies) through our cookie banner. Strictly necessary cookies do not require consent and are always active. We will not set analytics or marketing cookies unless you have accepted them. You can accept or reject non-essential cookies, and change or withdraw your choice at any time, using the ‘Manage preferences’ option described in Section 8.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides information about how we collect, use, and protect your personal data.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide useful information about user behaviour and preferences.
Cookies typically contain:
- The name of the website that created the cookie
- A unique identifier (a string of numbers and letters)
- An expiration date that determines how long the cookie will remain on your device
Cookies allow websites to remember your actions and preferences (such as login details, language settings, and display preferences) over a period of time, so you don’t have to re-enter this information each time you visit the site or browse between pages.
3. Types of Cookies We Use
Cookies can be categorised in different ways. Below we explain the types of cookies used on our website:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, services you have requested (such as logging into your account) cannot be provided.
Because these cookies are strictly necessary, they are automatically placed on your device when you access our website, and you cannot refuse them. However, you can block or delete them by changing your browser settings as described in Section 6.
3.2 Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on each page, and whether users receive error messages. We use this information to understand user behaviour, diagnose technical issues, and improve the overall user experience. We use Google Analytics for this purpose.
Analytics cookies are only set if you accept them in our cookie banner, and are not set if you decline.
3.3 Marketing Cookies
These cookies are used to measure and improve our advertising. They let us see which visitors arrived from our paid campaigns and whether those visits led to a subscription, and they help the advertising platforms we use show and measure relevant ads. We use Google Ads and the Meta (Facebook) Pixel for this purpose. These services may set cookies such as _gcl_au, _fbp and _fbc and share data with Google and Meta, including transfers to the United States (see Section 7).
Marketing cookies are only set if you accept them in our cookie banner, and are not set if you decline. In particular, the Meta (Facebook) Pixel does not load at all until you have accepted marketing cookies.
4. Session Cookies vs Persistent Cookies
Cookies can also be categorised based on how long they remain on your device:
Session Cookies: These are temporary cookies that expire when you close your web browser. They are used to remember your actions during a single browsing session, such as items in a shopping cart or form data.
Persistent Cookies: These cookies remain on your device for a set period of time (as specified in the cookie) or until you manually delete them. They are used to remember your preferences and settings for future visits, such as keeping you logged in to your account.
5. First-Party vs Third-Party Cookies
First-Party Cookies: These cookies are set directly by Boxpod Ltd and can only be read by our website. We use first-party cookies for essential website functionality, user authentication, and to remember your preferences.
Third-Party Cookies: These cookies are set by external services or partners that we use on our website, such as analytics providers. Third-party cookies enable these services to track your activity across multiple websites. We do not control these cookies, and you should review the privacy policies of these third parties for more information about how they use cookies.
6. Specific Cookies Used on Our Website
Below is a list of the specific categories of cookies we use on the Boxpod Ltd website and their purposes:
7. Third-Party Services
We use the following third-party services that may set cookies on your device:
Google Analytics: We use Google Analytics to analyse how visitors use our website and improve our services. Google Analytics uses cookies to collect information about website usage, which is transmitted to and stored by Google on servers in the United States. Google’s use of this information is governed by their privacy policy, available at https://policies.google.com/privacy.
Google Ads: We use Google Ads conversion tracking to measure how effectively our paid advertising drives subscriptions. Google Ads uses cookies to attribute conversions to the correct advertising campaign. Information collected is transmitted to and stored by Google. We may also, in future, use Google Customer Match — a service that allows us to upload hashed email addresses of existing subscribers to create similar audiences for our advertising. No raw personal data is shared with Google through this process. Google’s use of advertising data is governed by their privacy policy, available at https://policies.google.com/privacy.
Meta (Facebook) Pixel: We use the Meta Pixel to measure the performance of our advertising on Facebook and Instagram and to attribute subscriptions back to the campaigns that generated them. When loaded, the Pixel sets cookies such as _fbp and _fbc and sends information about your visit (such as the pages you view and actions you take) to Meta Platforms, Inc., which may store and process it in the United States. The Meta Pixel only loads after you have accepted marketing cookies; if you decline, it is not loaded and no data is sent to Meta. Meta’s use of this information is governed by their data policy, available at https://www.facebook.com/privacy/policy.
Analytics and marketing cookies are only set with your consent. Where they are used, data may be shared with Google and Meta for advertising and analytics measurement and may be processed by those providers (including in the United States) in accordance with their own privacy policies. You can change or withdraw your consent at any time as described in Section 8.
8. How to Control and Delete Cookies
You have the right to decide whether to accept or reject non-essential cookies. There are two ways to control them: our on-site cookie banner, and your browser settings.
Our Cookie Banner
When you first visit the website, a cookie banner lets you Accept all, Reject all, or Manage preferences. Under ‘Manage preferences’ you can switch individual categories on or off — Necessary (always on), Analytics, and Marketing — and save your choice. Analytics and marketing cookies are only set if you accept the relevant category. You can return to ‘Manage preferences’ at any time to change or withdraw your consent; withdrawing consent stops the relevant cookies being set on future visits.
Browser Settings
You can control and manage cookies through your web browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete all cookies or specific cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear all cookies when you close your browser
Instructions for managing cookies in the most popular web browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
For more detailed information about cookie management, please consult your browser’s help menu or visit www.aboutcookies.org or www.allaboutcookies.org.
Important Note
Please be aware that blocking or deleting cookies may impact your experience on our website. Certain features and functionality may not work properly without cookies, and you may need to manually adjust some preferences every time you visit. In particular, blocking strictly necessary cookies will prevent you from logging into your account and using essential website features.
9. Do Not Track Signals
Some web browsers include a ‘Do Not Track’ (DNT) feature that signals to websites you visit that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals. Our website does not currently respond to DNT browser signals or mechanisms. If a standard for responding to DNT signals is established in the future, we will update this Cookie Policy accordingly.
10. Changes to This Cookie Policy
Boxpod Ltd may update this Cookie Policy from time to time to reflect changes in our use of cookies, legal requirements, or for other operational reasons.
Any changes to this Cookie Policy will be posted on this page. We recommend that you review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
The date at the bottom of this policy indicates when it was last updated.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: hello@boxpod.co.uk
Postal Address:
Boxpod Ltd
Burley View
Hambleton Road
Egleton
Rutland
LE15 8AE
For more information about how we handle your personal data, please see our Privacy Policy.